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Glossary

Orchestration


Orchestration is how a system coordinates several steps, tools, or decisions so they run in the right order and hand off cleanly.

A workflow that qualifies a lead, checks its details, routes it, and tracks it to close needs orchestration to make sure each step happens after the last one finishes correctly, and that nothing gets dropped between them. It is the coordination layer behind any multi-step agentic workflow.

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